AiM connection
- Include the exact logger model and firmware.
- Say whether Wi-Fi joined, sessions appeared, and transfer completed.
- Include the stage and error shown by Delta.
Session or video issue
- Include the file type and the camera or logger model.
- Describe the first incorrect result and whether it repeats.
- Share source files only when you intentionally choose to.
Mac update issue
- Include Delta’s version and build from the app’s About window.
- Say whether the failure happened while checking, downloading, installing, or relaunching.
- Include the macOS version and whether the Mac uses Apple silicon or Intel.
